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status.comptia.net
Operational
Updated: (CST)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
🌐 www.comptia.org
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🖱️ CertMaster Platform, Courses and TestOut LabSim
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🔑 Login.comptia.org & B2C Single Sign On (SSO)
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📝 Certification Testing
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💻CompTIA Spark
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🛍️ Online Stores - store.comptia.org & shop.testout.com
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👤Customer Support
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📚learn.comptia.org
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🌐 www.testout.com
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
No issues reported.
No issues reported.
No issues reported.
Some pages are loading slower than expected
Investigating

This is to update you that we have received a test failure alert for CompTIA SSO - PearsonVUE. On checking this, we have experienced latency issues on the PearsonVUE page. As of now, the alert was resolved and the latency issues were resolved.

(CST)
Resolved

The issue has already been resolved. We are no longer experiencing latency issues on the PearsonVUE page.

(CST)
No issues reported.
No issues reported.
No issues reported.
Certmaster Platform Scoring
Investigating

We are currently investigating an issue where some exam questions within the CertMaster Platform are being incorrectly marked as wrong despite the selected answer being correct. Our team is working to identify the root cause and implement a resolution.

(CST)

This issue is limited to practice exams within the CertMaster Platform and does not affect CompTIA certification exams. Our development team is actively working on a fix, and we are treating this with high priority.

(CST)
Monitoring

We are continuing to track reports and will provide updates as more information becomes available.
For the latest status updates, please check back here. We appreciate your patience as we work to resolve this issue.

(CST)
Resolved

The issue has been resolved. Thank you for your patience.

(CST)
Network timeouts and login issues
Investigating

We're currently investigating an issue with CertMaster. More updates to follow.

(CST)
Identified

We've zeroed in on the issue affecting CertMaster and have implemented a solution. We will continue to monitor performance. Thanks for your patience.

(CST)
Resolved

The issue has been resolved. Thank you for your patience.

(CST)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
Video loading issue
Investigating

We're currently investigating an issue withCertMaster. More updates to follow.

(CST)
Identified

We've zeroed in on the issue affecting CertMaster video loading and are working on a solution. Thanks for your patience.

(CST)
Monitoring

We have implemented a resolution and are continuing to monitor. Thanks for your patience.

(CST)
Resolved

The issue has been resolved. Thank you for your patience.

(CST)
Video loading issue
Investigating

We're currently investigating an issue with CertMaster. More updates to follow.

(CST)
Identified

We've zeroed in on the issue affecting CertMaster video loading and are working on a solution. Thanks for your patience.

(CST)
Monitoring

We have implemented a resolution and are continuing to monitor. Thanks for your patience.

(CST)
Resolved

The issue has been resolved. Thank you for your patience.

(CST)
Video loading issue Resolved on
No issues reported.
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